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Browse to the folder where Markvision Enterprise is installed.
For example, C:\Program Files\
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Navigate to the Lexmark\Markvision Enterprise\apps\dm-mve\WEB-INF\classes folder.
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Using a text editor, open the platform.properties file.
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Edit the cdcl.ws.readTimeout value.
Note: The value is in milliseconds. For example, 90000 milliseconds is equal to 90 seconds.
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Using a text editor, open the devCom.properties file.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Edit the lst.responseTimeoutsRetries values.
Note: The value is in milliseconds. For example, 10000 milliseconds is equal to 10 seconds.
For example, lst.responseTimeoutsRetries=10000 15000 20000. The first connection retry is after 10 seconds, the second connection retry is after 15 seconds, and the third connection retry is after 20 seconds.
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If necessary, when you are using LDAP GSSAPI, then create a parameters.properties file.
Add the following setting: lst.negotiation.timeout=400
Note: The value is in seconds.
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Save the changes.