8.01 | Close all doors. | Keep all doors closed unless performing maintenance. |
9.00 | Printer had to restart. Last job may be incomplete. | Touch Continue to clear the message and continue printing. |
11.11, 11.21, 11.31, 11.41 | Load <source/> with <type/> <size/>. | Open the indicated tray, and then load paper. For more information, see Loading trays. |
11.12, 11.22, 11.32, 11.42 | Load <source/> with <type/> <size/> <orientation/>. |
11.81 | Load <source/> with <type/> <size/>. | Adjust the paper guides, and then load paper. For more information, see Loading the manual feeder. |
11.82 | Load <source/> with <type/> <size/> <orientation/>. |
11.91 | Load multipurpose feeder with <type/> <size/>. | Open the multipurpose feeder, and then load paper. For more information, see Loading the multipurpose feeder. |
11.92 | Load multipurpose feeder with <type/> <size/> <orientation/>. |
12.11 | Change <source/> to <type/> <size/>. | Open the indicated tray, remove paper, and then load the correct paper type and size. For more information, see Loading trays. |
12.12 | Change <source/> to <type/> <size/> <orientation/>. |
12.91 | Change multipurpose feeder to <type/> <size/>. | Remove paper, and then load the correct paper type and size. For more information, see Loading the multipurpose feeder. |
12.92 | Change multipurpose feeder to <type/> <size/> <orientation/>. |
29.08 | Remove packing material. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the red packing material behind the front door. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door B. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the packing material near the toner cartridges. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door B, and then close door A.
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31.35z | Reinstall missing or unresponsive waste toner bottle. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door B. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the right cover. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the waste toner bottle. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Align, and then insert the waste toner bottle. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Align, and then attach the right cover. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door B, and then close door A.
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31.40z, 31.41z, 31.42z, 31.43z | Reinstall missing or unresponsive [color] cartridge. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door B. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door B.
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31.60z | Reinstall missing or unresponsive black imaging kit. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door A. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door B. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove all toner cartridges. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the right cover. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the waste toner bottle. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Pull out the imaging kit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging kit until it is fully seated. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Align, and then insert the waste toner bottle. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Align, and then attach the right cover. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridges. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door B, and then close door A.
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31.65z | Reinstall missing, unplugged, or unresponsive black and color imaging kit. |
32.40z, 32.41z, 32.42z, 32.43z | Replace unsupported [color] cartridge. | For more information, see Replacing a toner cartridge. |
32.65z | Replace unsupported black and color imaging kit. | For more information, see Replacing an imaging kit. |
33.40, 33.41, 33.42, 33.43 | Non-Lexmark [color] cartridge, see User's Guide. | For more information, see Non‑Lexmark supply. |
33.65 | Non-Lexmark black and color imaging kit, see User's Guide. |
37.1 | Insufficient memory to collate job. | Try one or more of the following: - Touch Continue to print the part of the job that is stored and to begin collating the rest of the print job.
- Cancel the current print job.
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37.3 | Insufficient memory, some held jobs were deleted. | Touch Continue to clear the message and continue printing. |
38.1 | Memory full. | Try one or more of the following: - Touch Cancel job to clear the message.
- Print the document in several parts, or send it to another printer.
- Install more printer memory.
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39.1 | Complex page, some data may not have printed. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Cancel the current print job.
- Install more printer memory.
- Reduce the complexity and size of the print job before sending it to print again.
- Reduce the number of pages in the print job.
- Reduce the number and size of any downloaded fonts.
- Delete any unnecessary fonts or macros from the print job.
- Reduce the number of graphics in the print job.
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42.yy | Replace [color] cartridge, printer region mismatch. | For more information, see Replace cartridge, printer region mismatch. |
43.40y, 43.41y, 43.42y, 43.43y | [Color] cartridge problem. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open door B. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close door B.
If the problem persists, then replace the cartridge. |
43.40z, 43.41z, 43.42z, 43.43z | Replace defective [color] cartridge. | For more information, see Replacing a toner cartridge. |
55.1 | Error reading USB drive. Remove USB. | Remove the flash drive to continue. |
55.2 | Error reading USB hub. Remove hub. | Remove the USB hub to continue. |
58 | Too many trays attached. Only <x/> tray/s can be supported. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn off the printer. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Unplug the power cord from the electrical outlet, and then from the printer. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove one or more trays. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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59 | Incompatible tray [x]. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn off the printer. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Unplug the power cord from the electrical outlet, and then from the printer. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the indicated tray. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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61 | Remove defective disk. | Replace the defective storage drive. |
62 | Disk full. | Try one or more of the following: - Touch Continue to clear the message.
- Delete fonts, macros, and other data stored in the intelligent storage drive.
- Install an intelligent storage drive.
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63 | Format the disk. | Formatting now wipes all information from the storage drive. To format the disk, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Sanitize all information on hard disk orErase Intelligent Storage Drive, and then touch ERASE.
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71.4 | Incorrect printer time. | To set the correct printer time, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the home screen, touch Settings > Device > Preferences. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Date and Time, and then set the correct time.
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80.11 | Maintenance kit low. | Touch Continue to clear the message. |
80.21 | Maintenance kit very low. |
84.01, 84.09 | Black and color imaging kit nearly low. | Touch Continue to clear the message. |
84.11, 84.19 | Black and color imaging kit low. |
84.21, 84.23, 84.29 | Black and color imaging kit very low. |
84.31, 84.33 | Replace [color] imaging kit, recommended life exceeded. | For more information, see Replacing an imaging kit. |
84.41, 84.43, 84.48 | Replace [color] imaging kit to resume printing. |
88.00, 88.08, 88.09 | [Color] cartridge nearly low. | Touch Continue to clear the message. |
88.10, 88.18, 88.19 | [Color] cartridge low. |
88.20, 88.28, 88.29 | [Color] cartridge very low. |
88.30, 88.37, 88.38 | Replace [color] cartridge, <num/> estimated pages remain. | For more information, see Replacing a toner cartridge. |
Replace [color] cartridge. |
88.40, 88.47, 88.48 | Replace [color] cartridge, 0 pages remain. |
200.02, 200.03, 200.05, 200.06, 200.12, 200.13, 200.15, 200.16, 200.22, 200.23, 200.25, 200.32, 200.33, 200.35, 200.43, 200.45, 200.91, 200.99, 202.03, 202.04, 202.05, 202.13, 202.14, 202.15, 202.23, 202.24, 202.25, 202.33, 202.34, 202.35, 202.43, 202.44, 202.45, 202.91, 232.02, 232.03, 232.05, 232.12, 232.13, 232.15, 232.22, 232.23, 232.25, 232.32, 232.33, 232.35, 232.42, 232.43, 232.45, 232.92, 232.93, 232.95, 241.91 | Paper jam, [jam header]. [xxx.yy] | For more information, see Paper jam in door A. |
241.05, 241.82, 241.83, 241.84, 241.91, 242.05, 242.06, 242.21, 242.22, 242.25, 242.26, 242.31, 242.32, 242.33, 242.35, 242.36, 242.43, 242.45, 242.70, 242.72, 242.91, 242.92, 242.93, 242.95, 243.31, 243.32, 243.35, 243.36, 243.41, 243.42, 243.43, 243.45, 243.70, 243.71, 243.72, 243.73, 243.74, 243.75, 243.76, 243.80, 243.81, 243.82, 243.83, 243.84, 243.85, 243.86, 243.91, 243.92, 243.93, 243.95, 243.96, 243.97, 244.45, 244.46, 244.70, 244.71, 244.72, 244.73, 244.74, 244.75, 244.76, 244.80, 244.81, 244.82, 244.83, 244.84 244.85, 244.86, 244.91, 244.92, 244.93, 244.95, 244.96, 244.97 | Paper jam, [jam header]. [xxx.yy] | For more information, see Paper jam in trays. |
242.05 | Paper jam, [jam header]. [xxx.yy] | For more information, see Paper jam in the multipurpose feeder. |
251.xx | Paper jam, [jam header]. [xxx.yy] | For more information, see Paper jam in the manual feeder. |
200.16, 241.8y | Paper loading error, [jam header]. [xxx.yy] | For more information, see Paper jam in trays. |