ENUS6937 Affected products
Click
Properties
in the title section above. Overview 
When an e-mail is sent via Lexmark Print Management ( LPM), it will show as sent from the currently logged on user and not the e-mail address set on the Device's SMTP Reply Address. This happens even though "Email - From Source" is set to Device in the LPM Solution configuration.
Solution
Updating the LPM version to version 2.7.1 / LDD 5.1.1 will fix the issue.
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NOTE: When calling for support, you will need the following: - Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8658