Lexmark Print Management: Not All Print Jobs Are Printed and "LDSS System is busy" Error Appears

Lexmark Document Distributor (LDD)

Lexmark Print Management (LPM)

When the user releases print jobs, some pages are missing, or some parts of a page are not printed, and the MFP displays a "LDSS System is Busy" error message.

Additional identifiers:

• If the user tries to release multiple print jobs or all print jobs, some jobs are not printed, but the PrintRelease task is completed.

• When the user checks the print job:

  • The job shows up or shows up on reprints.

  • User gets multiple copies of the print job.

  • LPM logs the user out.

1. Clear any running jobs stuck in the server.



2. Restart the server.



3. For LDD 5.x (versions earlier than 5.1.3), provide updated print.jar file from LDD 5.1.3 release.

Have the following available when calling Lexmark Technical Support;

• Printer model(s)

• Printer serial number

• Name of the application/solution

LEGACY ID: SO8906