Affected products
Click Properties in the title section above.
Issue description
When printing on the automatic document feeder (ADF) using an A6 sized media (4.1 x 5.8 in) in short edge orientation, the printer registers a 295.01 scanner jam error code.
Recommendation
To avoid seeing the scanner jam issue, make sure to print A6 sized media in a long edge orientation.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8758