Lexmark XC4143
Before proceeding, make sure to fill out the Main escalation information requirement.
If a device is involved, gather these common requirements for all Scan to e‑mail-related issues.
This document contains all the printer settings and running firmware code.
On the printer, press Menu > Reports > Menu Settings Page.
Capture the following additional requirements by clicking on the links to obtain the specific logs required.
LEGACY ID: FA931
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