Overview
This article describes the procedure for banning a fax machine that has a private caller ID, no station ID, or a specific phone number.
This is helpful if you are trying to avoid spam or junk faxes. It may also be useful to determine why someone is unable to send a fax to the Lexmark MFP.
Or, what you may see
You are unable to receive a fax from a specific fax device.
How to access "Fax Blocking" or "Banned Fax List"
Method 1: Control panel
This method is preferred if the device is not on the network.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on the MENU button.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click the down-arrow and click on SETTINGS when visible.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on the FAX SETTINGS.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select ANALOG FAX SETUP.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on FAX RECEIVE SETTINGS when visible.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on the down-arrow until BLOCK NO NAME FAX is visible.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Place a check mark next to this value to activate this feature, or remove the checkmark to disable this feature.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Under Banned Fax List, add or remove any phone numbers necessary.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on SUBMIT.
Method 2: Embedded Web Server(EWS) or MFP Web Page
This method is preferred if the device is on the network and you are not near the machine.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Obtain the printer's TCP/IP address.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open your web browser.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
In the URL field, type http://MFP_ IP_ADDRESS, where IP_ADDRESS is the TCP/IP address of the printer.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on SETTINGS.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on FAX SETTINGS.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on ANALOG FAX SETUP.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Scroll down to FAX RECEIVE SETTINGS.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on the down-arrow until BLOCK NO NAME FAX is visible.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Place a check mark next to this value to activate this feature, or remove the checkmark to disable this feature.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Under Banned Fax List, add or remove any phone numbers necessary.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on SUBMIT.
Click here for illustration.
Still Need Help?
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will need to know your printer model/machine type and serial number (SN).
Please call from near the printer or near a computer in case a technician on the phone requests that you perform a task on either one these devices.
LEGACY ID: HO3679