W
hat you will seeAfter updating firmware, you see unwanted rectangles surrounding certain icons.
Affected products
This issue was first seen on a CX510, however, printers that share similar firmware architecture may exhibit the same issue.
Explanation
Starting with LW50.##.P543, additional support for the new 508 kit — as part of section 508 amendment by the US government to the Rehabilitation Act of 1973 — added these additional visual markers.
Suggested remedy
If you would like to remove these additional markers, please Contact Lexmark Technical Support and reference this article ID to explore a possible solution.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need to provide your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7858