Affected Products:
Single-Function: All Lexmark Color and Mono SFP Devices
Multifunction: All Lexmark Color and Mono MFP Devices
Issue Description:
Slow printing with hesitation up to 10-15 seconds between pages that can lead to an eventual frozen and unresponsive control panel.
This behavior seems to be triggered by consecutive large print jobs.
Additional Identifiers:
Environment: AIX using direct IP with port 9100 |
Datastream: PCL or PS datastream |
Frequency: Intermittent; but this issue increases in frequency after the printer is power cycled and time progresses. |
Solution:
Change the Auto Continue setting to 5 if it is currently set to 0. This should allow the printer to print with fewer interventions.
To do this:
Open the printer's Web page;i.e., http://printer_IP address.
Click Settings.
Click General Settings.
Click Print Recovery.
Change the Auto Continue value.
Click Submit.
Note:
A value of 0 is the equivalent in meaning to disabled. Early production printers have an Auto Continue value of 0, and printers built with EC5 (.P543), or higher, have a value of 5.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO7843