Lexmark MX310
What you will see
You experience a "Please reload original in ADF and restart job" message after successfully utilizing Image Capture with Scan Source set to Auto Document feeder.
Configuration Scenario
First, you change "Scan Source" value to...
Second, you successfully scan using...
Third, any successive "Copy" job from the flatbed...
Lastly, to alleviate this issue...
Auto document feeder
Image Capture
Results in "Please reload original in ADF and restart job."
You remove any remaining pages from the ADF and change the Scan Source back to flatbed via Image Capture.
Suggested Remedy
Firmware revision .P436 or greater resolves this issue.
To check firmware levels via operator panel:
1
Press the Menu button on the Operator Panel.
2
Touch Reports.
3
Touch Menu Settings Page to start printing.
4
Look for the code level under “Device Information”.
To check firmware levels via embedded web server (EWS):
Launch your internet browser application.
After http://, enter the printer's IP address.
Click on Reports.
Click on Device Information. Illustration
Available firmware update methods:
Firmware Flash Methods
Information
Embedded Web Server (EWS) Recommended
Open a browser and enter the IP address of the printer. Select Settings >Update Firmware.
USB utility
Updating the printer firmware using USButil or USB flash utility for the detailed steps.
USB thumb drive
Updating printer or MFP firmware using a USB thumb or flash drive for the detailed steps.
FTP
Updating the printer firmware via FTP for the detailed steps.
How it works
The Panel Login Timeout value determines how long user-configured workflow settings remain active or cached. The countdown timer starts when you go back to the Home Screen, and any workflow settings return to their default values when the timeout value is reached.
LEGACY ID: SO7505
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