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Lexmark C2132

Lexmark C2132

33.xy Non?Lexmark Supply or Part Installed in the Printer

Affected Products:

Single-function: CS310, CS410, CS510, MS310, MS312, MS315, MS410, MS415, MS510, MS610, MS710, MS711, MS810de, MS811, MS812, M1140, M1145, M3150, M5155, M5163, M5163dn, M5170, CS720, CS725, and CS820

Multifunction: CX310, CX410, CX510, MX310, MX410, MX511, MX610, MX611, MX710, MX711, MX810, MX812, XM1140, XM1145, XM3150, XM5163, XM5170, XM7163, XM7170, CX820, CX825, and CX860

Issue Description:

The printer posts an error code 33.xy – Non?Lexmark [supply type], where “xy” denotes the type of Lexmark supply (i.e., 33.01 for Toner and 33.02 for Imaging unit).

For example:

Error What does this mean?
33.01

Non-Lexmark black cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.11

Non-Lexmark cyan cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.21

Non-Lexmark

magenta

cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.31

Non-Lexmark

yellow

cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.02

Non-Lexmark black and color imaging kit.

Alternatively, you will see:

ErrorWhat does this mean?
33.40z

Non-Lexmark black cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.41z

Non-Lexmark

cyan

cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.42z

Non-Lexmark

magenta

cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.43z

Non-Lexmark

yellow

cartridge

Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.

33.50z

Non-Lexmark black black developer

33.60z

Non-Lexmark black black developer (Lexmark C, CX, XC 72x series printers and mfps)

33.64z

Non-Lexmark color imaging kit

Printer models: Lexmark C4150, CS720, CS725, CS820

MFP models: Lexmark XC4140, XC4150, XC6152, XC8155, XC8160; CX725, CX820, CX825, CX860

Suggested Remedy:

A 33.xy error code indicates that the printer has detected a non-Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.


Warning—Potential Damage
: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

  • If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part.

  • To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold

    and the # button on the printer control panel simultaneously for 15 seconds.

  • For non-touch-screen printer models, press

    and
    on the printer control panel simultaneously for 15 seconds to clear the message and continue printing.


NOTE:

Click the link to know

How to identify if you are using genuine Lexmark supplies

.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Toner/imaging unit/waste toner bottle part number and serial number

LEGACY ID: SO7891

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