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Lexmark Document Distributor

Lexmark Document Distributor

Lexmark Document Distributor: JMX (Java Management Extension) Ports Are Accessible Without Authentication

ENUS6937

Affected products

Click

Properties

in the title section above.

Overview

The jconsole.exe from the Java SDK can be used to access the LDD server on port 4113 (load balancer) or 4111 (tomcat server) without authentication. When asked to authenticate, the user can click on "unsecure connection" and it will connect. The server is not asking for any authentication before allowing the connection.

Solution

Updating the LDD version to v5.0.00.07.50 will fix the issue. Please contact Lexmark Technical Support for further assistance to obtain the specific LDD version.

Explanation

The JMX ports are used by diagnostic tools such as LDD's System Health page. As such, System Health may stop working after LDD is updated with the secured JMX ports.

Contacting Lexmark

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


LEGACY ID: SO8671

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