Issue descriptionSmudges appear on the printout because the toner is not being fused to the paper.
Recommended troubleshooting![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Try a different kind of paper. Paper designed for copiers gives the best-quality fusing.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Change the media texture setting in the driver. If you are using special media such as cardstock or labels, then be sure to select the correct media type.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If this defect persists, contact Lexmark Technical Support to set up service for the printer.
Contacting LexmarkPlease contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6589