Issue description
The output printout is skewed or crooked.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the printer installation. Verify the printer is on a flat, even surface. Check for missing printer feet.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Properly load the media into the tray. All the guides must be snug but not overly tight.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check for any obstruction in the paper path and clear the obstruction if one exists.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the skew is occurring on copies from an X64x scanner, make sure that the ADF tray guides are snug but not too tight.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If defect persists, contact Lexmark Technical Support for additional troubleshooting suggestions.
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6650