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Lexmark C2132

Lexmark C2132

Fax primary escalation requirements

Overview

Before proceeding, make sure to fill out the Main escalation information requirement.

Gather the primary requirement for fax‑related issues.

Log collection

Log collection varies per model and printer firmware code.

If...Then...

Your device is included on the supported printers found in this article

Gather the following logs:

  • Logs Gzip (see article for more details on how to capture this file)
  • Menu Settings Page

Then proceed with selecting a topic from the list below to view additional requirements specific to your issue.

Note:  Bypass Embedded Solution Log File, Bundle Information, and History Information log collection as this log are NOT required if Logs Gzip is provided.

Your device is NOT included on the supported printers found in the article above

Proceed with the succeeding steps.

Select a topic from the list to view additional requirements specific to your issue.

LEGACY ID: FA868

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