Step 1 Open front door and remove all trays. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Clear any jammed pages. Note: Make sure all paper fragments are removed. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Press to clear the message and continue printing.
Does the paper jam message remain? | Contact customer support. | The problem is solved. |