Managing Local Agents includes the following:
Editing the configurations of a Local Agent
Local Agents have two configurable parameters:
- Log level—Must be set to Detailed. Detailed logs provide information on errors, warnings, and debugging.
- Polling Interval—How often the Local Agent reports printer data back to the Fleet Management services. The default value is 180 minutes.
Editing the Local Agents
From the Fleet Management web portal, click Agents > Local Agents.
Do either of the following:
Deactivating a Local Agent
To stop the Local Agent from collecting and reporting printer information to the Fleet Management services, you can deactivate it. After reactivating a Local Agent, you can reactivate it only by applying a valid activation code.
From the Fleet Management web portal, click Agents > Local Agents.
Click the name of the Local Agent.
Click Deactivate Agent.
Click Deactivate Agent.
Deleting a Local Agent
If a Local Agent is no longer needed, then it can be deleted from the Fleet Management portal. All information related to the agent is deleted.
From the Fleet Management web portal, click Agents > Local Agents.
Click the name of the Local Agent.
To delete a Local Agent, click Delete Agent.
Click Delete Agent.
Note: Deleting a Local Agent in the Fleet Management portal does not uninstall the Local Agent application installed on the workstation.