Lexmark MS812dn / MS812dtn
The Lexmark Status Monitor Center version 4.3.0.0 pulls up and displays an incorrect Maintenance Kit value.
Update the Lexmark Status Monitor Center utility to version 4.3.1.0.
To obtain this version, contact support for update assistance and reference this article’s legacy ID.
LEGACY ID: SO7742
You can find here the maintenance kit replacement procedure for Lexmark MS81x, MS71x, MX81x, and MX71x Printer/MFP.
This article shows the additional information required to escalate Scan Center issues.