Random blank pages when printing/copying large jobs

Issue description

Improper tray loading causes random blank pages printed during large print or copy jobs from any input tray.

Solution

1. Remove the paper stack from the tray.



2. Check the rear tray guides. Make sure that it is set correctly for the size paper.

   Correct rear tray guide according to paper size

   Letter size paper	A4 size paper

   Incorrect rear tray guide according to paper size

   Letter size paper	A4 size paper



3. Load paper and make sure that side tray guides are set correctly as well. Note: Make sure that paper is flush with the dimple dam.

   Correct	Incorrect

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