Issue Description:
When printing, a 455.23 paper jam occurs, caused by a paper curl or swelling of the paper.
Solution:
Check condition of the paper. If there is curl or swelling of the paper, then replace the paper in the tray.
Remove the media, flip it over, and reload it into the tray on its opposite side.
If the issue persists, contact Lexmark Technical Support for further assistance.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model
Printer serial number
Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
LEGACY ID: SO8367