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Lexmark CX924

Lexmark CX924

Lexmark CX92x: 900.00 Error when Copying Photo Type in Mixed Sizes

Affected Products:

Multifunction: CX92x

Issue Description:

The printer displays a 900.00 firmware error when the customer uses the ADF scanner in copying with the following specifications:

  • Content Type on "PHOTO" (Settings > Copy > Copy Defaults)
  • Copy from on "Mixed Sizes"
  • Color on "Auto"

Note: Scanning from ADF is working correctly. Scanning and copying from the flatbed are fine.

Solution:

Update the firmware to the XX.070.217 version or higher.

Refer to xref_HO550_xref for the steps.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO8909

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