The Job Accounting Settings’ User Name/ID preset is not saved after restarting the Macintosh OS X 10.9.x and 10.10.x. Other preset settings are saved.
NOTE: The option to “ Prompt for job accounting settings at print time” on Windows is not available on Macintosh computers.
This issue has been seen on the Lexmark X74x Multifunction Printers (MFP).
NOTE: An x denotes any number within a given printer model series.
Update the printer’s driver with a modified driver package.
To obtain this package, please contact your next level of support or Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number ( SN). Should you need help locating these, xref_HO3817_xref.
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7744