What you will see
When printing a single page document, the job goes through the duplex path and the Media Picked Side count increases by two (2).
PRECONDITIONS: This happens with the Driver and Printer’s Duplex settings turned ON, and a duplex-able paper type selected.
Functioning as designed
The behavior described above is expected. Should you prefer to have a single page document feed through the simplex path even with the duplex mode turned on, make sure to set the Paper Type on the printer to Plain Paper.
NOTE: This setting is found under Menu > Paper Menu > Paper Size/Type.
The printer firmware treats a single page document with Plain paper type setting as a special case. With this setting, the printer will force the print job down the simplex path to improve printer performance.
IMPORTANT! If any other duplex-able paper type is selected, then the single page document will still go down the duplex path.
Please refer to your printer User’s Guide to view duplex-supported paper types.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7475