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Lexmark CS728

Lexmark CS728

Print Jobs Are Immediately Released Using Secure Held Print Jobs App for 2016 Lexmark Devices

Affected Products:

Single Function: C4150, C6160, CS720, CS725 and CS820

Multi-function: CX725, CX820, CX825, CX860, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163

Issue Description:

This document involves an issue affecting Smart Card Authentication Client (SCAC) and Print Release Lite. When you send a print job, it gets immediately printed instead of being held in the printer when using the Secure Held Print Jobs app.

It is expected that the print job will only be released when you tap or swipe your badge on the card reader or enter your authentication credentials.


To resolve this issue, make sure to

enable Require All Jobs to be Held

option. This can be accessed from the embedded web server (EWS): Security > Confidential Print Setup.

Additional Information:

The Require All Jobs to be Held option is no longer available in the Secure Held Print Jobs configuration (2016 Lexmark devices only) and can only be enabled under Confidential Print Setup.

For more details about the Secure Held Print Jobsapp, please refer to the following links:

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number


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