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Lexmark MS711

Lexmark MS711

Location and Contact Name Do Not Display on Background and Idle Screen

What you will see

If...And then...Then...

You enable Display Information for Background and Idle Screen app version 3.11.0 and below...

Set the Contact Name and Location on the printer's Embedded Web Server (EWS) > Settings > General Settings > Displayed information...

The Contact Name and Location information do not appear on the printer's Background and Idle screen.

See to view steps to access printer's EWS.

Recommended action

Update the Background and Idle Screen app to PE release version or higher.

To obtain this version, please contact your next level of support or Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

The support agent may request additional information.


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