Lexmark Device Quota: Monthly Usage Fails to Reset

Solution: Device Quota

The Device Quota counter is not being reset based on the settings criteria specified in the app.

Settings location:

Go to Apps > Device Quota > Configure > Set to Monthly.

To correct this issue, update to Device Quota to version 5.2.4.6. Please refer to

for steps on how to install the latest solutions version.

Have the following available when calling Lexmark Technical Support;

• Printer model(s)

• Printer serial number

• Name and version of the solution

LEGACY ID: SO8320