What you will see
The resulting printout is skewed when loading the paper in the tray long edge first. This happens regardless of which paper tray is used. On the other hand, the printout is correct if the paper is loaded short edge first. Shown below is the difference between the two paper loading orientations and their resulting prints.
| Click Images to Enlarge |
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| Short edge first | Long edge first |
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| The quality of resulting print is okay when paper is loaded short edge first. | The resulting print is skewed when paper is loaded long edge first. |
Suggested Remedy
Make sure to test print from all the trays to see whether they exhibit the same behavior. Should the skew happen on all input trays, please call Lexmark Technical Support to set up service for the printer.
If the skew happens only on sheets from a specific tray, then it is most likely due to improper media feeding. Follow the tips below to avoid or minimize skewed print.
- Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
- Adjust the tray guide to match the size of the paper you are loading.
Still need help?
If you require additional assistance, please close this window and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these, Serial Number, Machine Type, and Configuration ID Location for the Lexmark MS, MX, XM, CS, CX, XC, 91X - 92x Series Printers and MFPs.Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: TE706