Affected products
Click
Properties
in the title section above.What you will see
When making copies from the ADF, the paper jams and a 846.01 Scanner error appears on the printer’s control panel. The printer then reboots automatically after posting the error. 84x.xx; 846.01; scanner jam; paper crumpled;
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Note: This error only appears when using the ADF. Scanning and copying using the flatbed works fine. |
Recommendation
Please contact Lexmark Technical Support if issue persists.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:Affected printer model/'s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: TE757