When handling or installing the Imaging Unit (IU), be careful to keep the Photoconductor Drum (PCD) away from objects that may scratch its surface because such damage will result in Print Quality defects. This document will show some of the proper handling tips.
|What to do||Click Image to Enlarge|
|While installing the IU into the printer, you will want to keep the blue PCD away from the red-outlined areas in the accompanying image.|
|The green arrows on the front of the IU and Printer (encircled in red) should be aligned before inserting the IU into the Printer.|
You may also refer to Replacing the toner cartridge and imaging unit video for the Lexmark MS310, MS410, MS510, & MS610 IU installation steps.
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NOTE: When calling for support, you will need your printer model/machine type and serial number (SN), as well as the cartridge part number and serial number. If you need help locating these, xref_HO3864_xref.
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: HO3862