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Lexmark MS312

Lexmark MS312

How to Capture a Spool or Job File in Macintosh OS

Overview

This article outlines the steps required to create and capture a spool or job file in a Macintosh environment. Capturing the spool file may prove useful in the analysis and troubleshooting of print errors and anomalies.

Procedure

Follow the steps below:

StepAction
1 Open the Terminal, type cd /tmp/ and press Enter to go to the tmp folder.
2

Create a test file while in the tmp directory. To do so, type:

vi filename.txt (e.g., vi jobfile.txt)

3

Reopen the Terminal, and type the following:

cd /etc/cups and press Enter to open the cups foldersudo vim cups-files.conf and press Enter to open cups-files.conf file

4

In the cups-files.conf file, find the line #FileDevice No, remove the # symbol from the start of the line, and replace No with Yes. Then save the file and exit.

5

Open a web browser and type localhost:631 to open the CUPS web page.

6

Go to Administration tab > Server > Edit Configuration File.

7

In the second line, type FileDevice Yes and save changes.


Note:
Enter username and password, if prompted. The Server will restart automatically. This allows the CUPS scheduler to create a job file in File Device.

8

Reopen a web browser and type localhost:631 to reopen the CUPS web page. Then go to Printers and select the printer (e.g.,MS610).

9

Click on the Administration drop down, and select Modify Printer.


Note:
Enter username and password, if prompted.

10 The Modify menu opens. Select Internet Printing Protocol (ipp) radio button, and click Continue.
11

Type file:/tmp/jobfile.txt in the Connection text box, and click Continue.


Note:
The printer will print to a text file which is called the job file.

12

Do not change any other options. Click on Modify Printer.


Note:
Clicking Modify Printer will restart cups.

13 Go to Printers tab, click on the Maintenance drop down, and select Print Test Page. Check if a job file is created in the file:/tmp/jobfile.txt location.
14

Print the actual job.

Still need help?

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: HO3933

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