This article details the steps required to make sure that x.x.x .0 and x.x.x .255 IP addresses are discoverable in the Lexmark Document Distributor ( LDD).
Find this setting on the Lexmark Management Console ( LMC) > Device Groups tab> select [Group] > Discovery Profiles.
See supported printers list found on Lexmark Document Distributor Administrator's Guide.
Perform the following steps:
|1|| On the Load Balancer server, go to C:\Program Files\Lexmark\Solutions\apps\wf-ldss\WEB-INF\classes, and then open server.properties. |
|2|| Locate the server.subnetMask entry, and then update the value to match the subnet mask of the IP addresses (e.g., subnet mask 255.255.252.0 for a 10.84.9 .0 or 10.84.8 .255 IP address). |
|3|| Go to Start, type Services, double-click Services to open, and then and restart the Lexmark Solutions Application Server service. |
The server.properties file’s default configuration uses a class C network with a 255.255.255.0 subnet mask.
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NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
The support agent may request additional information.
LEGACY ID: HO3997