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Lexmark MS312

Lexmark MS312

Lexmark MS/MX 310, 410, 510, & 61x ? How to Identify and Repair a Re-Drive Exit Shaft Noise

Overview

The printer produces a clicking noise from the paper exit area. Play the sample audio file below and compare it to the sound produced by your printer. Is it same kind of noise?

Type of noiseClick the Play button
Clicking sound


NOTES:

  • You need QuickTime to be able to play the audio file. Click the button
    to download QuickTime now.
  • A pop up message might appear saying: QuickTime Player needs your permission to run. Click "Always run on this site."

Recommended solution

This type of noise requires replacement of the Re-drive Exit Shaft. Please contact Lexmark Technical Support to set up service for the printer.

Contacting Lexmark

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN). If you need help locating these, xref_HO3864_xref.

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: TE569

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