What you will see
You enable Display Information for Background and Idle Screen app version 3.11.0 and below...
Set the Contact Name and Location on the printer's Embedded Web Server (EWS) > Settings > General Settings > Displayed information...
The Contact Name and Location information do not appear on the printer's Background and Idle screen.
NOTE: See to view steps to access printer's EWS.
Update the Background and Idle Screen app to PE release version 22.214.171.124 or higher.
To obtain this version, please contact your next level of support or Lexmark Technical Support and reference this article ID. Support personnel can assist with the update procedure if necessary.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
The support agent may request additional information.
LEGACY ID: SO7715