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Lexmark MX511

Fax-related Messages Appear on the Control Panel when Using `0? as Shortcut

What you will see

After selecting a profile with a 0 shortcut number (e.g., Scan to Network, Scan to Email, or Scan to FTP shortcut profile) or pressing #0 on the printer’s numeric keypad, any of the following messages may appear:

Manual Fax DisabledManual Fax turned off in Fax Server ModeManual Fax options if it is enabled.

Affected printers

This has been seen on Lexmark MX310 and CX310 models.

Suggested remedy

Use values 1-99999 when creating shortcuts.

Explanation

By default, shortcut number 0 or #0 works as a manual fax shortcut number.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number ( SN). If you need help locating your printer's model type and serial number, click xref_HO3864_xref or xref_HO3870_xref.

Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7634

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