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Lexmark XM7163

Lexmark XM7163

Unable to Print when Using IPDS on 2016 Lexmark Devices

Affected Products:

Single-Function: All Color and Mono Laser SFP Devices.


All Color and Mono Laser MFP Devices.

Issue Description:

When IPDS print jobs are sent to the printer, the following issues occur:

  • The print jobs are flushed out - The printer goes to a Busy state then back to the Ready state without printing the IPDS print job.

  • The printer goes into a loop - The instance is similar to the first issue, however, instead of going back to the Ready state, it loops back and tries to print the IPDS job again.


To resolve this issue, a certain setting under the Function access control (FAC) must be enabled. To do this follow the steps provided below:

  1. Access the printer's embedded web server (EWS).

  1. Navigate to:

Security > Login > Methods > Manage Permissions > Function Access

  1. Make sure to enable ''Color Print" for color printers or "B/W Print" for monochrome printers.

These settings must be enabled to provide the device access to print all the jobs it receives.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number


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