Faded or Light Print on Lexmark CS/CXx1x

Affected Products:

Single-Function: CS310, CS317, CS410, CS417, CS510, CS517

Multifunction: CX310, CX317, CX410, CX417, CX510, CX517

Issue Description:

Faded / light printout occurs when printing internal pages or printing a document. Copy quality is not affected.

Print Defect Sample

Solution:

Make sure that the Color Saver is disabled / turned off. (On the printer panel, go to Menu > Settings > Print Settings > Quality Menu > Color Saver).

Make sure the Toner Darkness is set to 4. (On the printer panel, go to Menu > Settings > Print Settings > Quality Menu > Toner Darkness).

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Toner/imaging unit/waste toner bottle part number and serial number

LEGACY ID: SO8469

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