Single-Function: CS310, CS317, CS410, CS417, CS510, CS517, C2132
Multifunction: CX310, CX317, CX410, CX417, CX510, CX517, XC2130, XC2132
A 200.01 Paper Jam error message appears on the control panel display and includes the area of the printer where the jam occurred. The paper jam is located either on the Front door or on Tray 1.
Be sure any previous jams have been completely removed; xref_HO3872_xref
and refer to 200.xx Paper Jam Removal.
Make sure that the Standard Paper Tray (Tray 1) is not overloaded; please refer to xref_HO3871_xref
If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
LEGACY ID: SO7169