Skip to Content Information Center
Lexmark C2132

Lexmark C2132

Troubleshooting a 200.01 Paper Jam Issue on the Lexmark CSx1x and CXx1x Devices

Affected Products:

Single-Function: CS310, CS317, CS410, CS417, CS510, CS517, C2132

Multifunction: CX310, CX317, CX410, CX417, CX510, CX517, XC2130, XC2132

Issue Description:

A 200.01 Paper Jam error message appears on the control panel display and includes the area of the printer where the jam occurred. The paper jam is located either on the Front door or on Tray 1.

Solution:

  1. Be sure any previous jams have been completely removed;

    xref_HO3872_xref

    and refer to 200.xx Paper Jam Removal.

  1. Make sure that the Standard Paper Tray (Tray 1) is not overloaded; please refer to

    xref_HO3871_xref

    .

  1. If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

LEGACY ID: SO7169

Was this article helpful?
Top