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Affected products
AFPDS printing from AIX with a Lexmark C792; however, printers or MFPs with similar firmware architecture may exhibit this issue.
Fix
A PE-released version of firmware. P529 with IPDSfirmware .P554, or greater, may be available to address the issue described above. Please contact Lexmark Technical Support and reference this article ID# SO7884 to inquire about obtaining this firmware.
NOTE: You may be asked to escalate this issue to verify causation and confirm this firmware solution.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need to provide your printer model/machine type and serial number ( SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7884