What you will see
After sending an e-mail, the e-mail recipient stays in the " To" field for several seconds or minutes before the field resets.
This issue has been seen on the following Lexmark models, but other models not listed here could be affected:
NOTE: An x denotes any number within a given printer model series.
By design, the printers listed above will retain the e-mail address/es until the amount of time indicated by the printer's Panel Login Timeout has expired.
NOTE: The default value is 30 seconds. You may modify this setting via the printer’s control panel or Embedded Web Server ( EWS). Go to Menu Settings > Security > Miscellaneous Security Settings > Login Restrictions, and then set Panel Login Timeout to a preferred value.
TIP! To access the printer’s EWS, open any browser (e.g., Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and enter http:// Printer_IP_ADDRESS; where Printer_IP_ADDRESS is the IP address of the printer.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number ( SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: FA1033