Defect Symptom Shown below is a severe 1-2-3 color misalignment that may be seen after maintenance (ITU) replacement or service action (Controller card replacement). This issue requires assistance with our Lexmark Technical Support.
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| Blue Arrow depicts the Scan (Left-to-Right on the page)Red Arrow depicts the Process (Paper Feed Direction) |
Contacting Lexmark
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark C792 or X792 Printer/MFP.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7104