Skip to Content Information Center
Lexmark XS798

Lexmark XS798

Lexmark C/X792&XS79x: Early Toner Cartridge Low Warning Message

Affected Products:

Single-Function: C792

Multifunction: X792, XS795, XS796, XS798

Issue Description:

The printer registers a “Low Toner” warning message which is significantly earlier than expected given that;

  • Normal toner low warnings should occur greater than 50% of toner cartridge life.
  • An Early toner low warning would occur at less than 50% of the toner cartridge life.
  • An Extreme early toner low warning would occur at less than 200 printed pages.

Solution:

If this warning message appears on the printer home screen, continue to use the toner cartridge as normal.

Refer to KB Article xref_HO3476_xref.

Explanation:

While rare, early toner low warnings can occur and will not affect the ability of the toner cartridge to print the full number of pages.

Still Need Help?

For extremely early toner low warning messages with less than 200 pages printed, please contact Lexmark Technical Support;

Have the following available before calling:

LEGACY ID: SO8924

Was this article helpful?
Top