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Lexmark XS738

Lexmark XS738

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C73x&X73x ? Feathering

Defect Symptom

Feathering refers to wispy, white, horizontal lines appearing at the edge of the printed page.

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Troubleshooting

  1. Perform the "Color Adjust" procedure in the "Quality" menu.

  2. Print the "Print Defects Guide" in the "Help" menu and review the print samples.

  3. The defect pictured may be seen in cool or dry climates. Ensure that the printer, toner cartridges, and photoconductors are all at normal, room temperatures.

  4. This print quality defect is associated with the photoconductor units. If warmer temperatures (>60F / 16C) do not help, replace the photoconductor units.

  5. For optimum print quality and reliability, Lexmark recommends always replacing photoconductor units in complete sets. Be sure to reset the photoconductor life counter for each photoconductor unit replace.

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number (SN), How to Locate the Serial Number, TLI, Config ID, and Machine Type on the Lexmark C734, C736 or X734, X736, X738 Color Laser Printers.

Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

LEGACY ID: SO6631
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