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Lexmark T644

Lexmark T644

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T64x&X64x Print Quality Tool ? Solid Black Printout, No White Border

Issue description

All pages printed are completely black. No white border exists around the edge of the page.

Sample printout

Recommended troubleshooting

  1. Check for any obstruction in the paper path and clear the obstruction if one exists.

  2. Remove the print cartridge, then lower the door halfway to verify the charge roll assembly is properly installed.

  3. Reinstall the print cartridge and make sure that it is seated properly.

  4. If defect persists, contact Lexmark Technical Support to set up service for the printer.

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO6643
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