Skip to Content Information Center
Lexmark X850

Lexmark X850

290, 291, 292 and 294 ADF Jam Message on the Lexmark X850, X852 or X854 MFP


A 290, 291, 292, or 294 ADF Jam message on the Lexmark X85x series MFP indicates that the MFP has detected a media jam in the auto-document feeder (ADF).

Troubleshooting steps

1Remove all documents from the ADF.No Image
2Lift the ADF cover latch.No Image
3Open the ADF cover.
click here to enlarge
4Raise the sheet guard.No Image
5Turn the paper advance wheel (1) to the left to remove any jammed p ages.
click here to enlarge
6Close the ADF cover.No Image
7Open the document cover, and remove any jammed pages.
click here to enlarge
8Close the document cover.No Image
9Press Continue.No Image

Still have questions?

Please contact Lexmark Technical Support for additional assistance. When calling for service you will need to know your printer model type and serial number. If you need help locating this information, How to Locate the Serial Number, Machine Type, and Config ID on a Lexmark X850e, X852e, or X854e MFP.Please call from near the printer in case the technician asks you to perform a task involving the printer.


Was this article helpful?