Explanation of the error message
A 250 Paper Jam message indicates that a piece of paper has been detected in the MFP's multipurpose feeder and needs to be removed.
CAUTION - HOT SURFACE!To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Recovery steps
| Step | Action | Illustration |
|---|
1 | Remove the paper from the multipurpose (MP) feeder. | No Image |
2 | Flex, fan, and restack the media, and place it in the MP feeder. | |
3 | Load the print media. | Click here to enlarge |
4 | Slide the side guide towards the inside of the tray until it is resting lightly against the edge of the media. | Click here to enlarge |
5 | Touch Continue. | No image |
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO4324