Check if the print options for the PDF output are set to embed all fonts.
For more information, see the documentation that came with Adobe Acrobat.
Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is solved.
Go to step 2.
Open the document you want to print in Adobe Acrobat.
Click File > Print > Advanced > Print As Image > OK > OK.
Contact customer support.