Contact your telephone company to check if your telephone line is subscribed to the caller ID service.
- If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).
- The availability of these settings in the Fax menu depends on whether your country or region supports multiple caller ID patterns.
- Contact your telephone company to determine which pattern or switch setting to use.
Does the caller ID appear?
The problem is solved.
Contact customer support.