Marks on leading or trailing edges check

Step 1

Check the leading and trailing edges of the printout for marks.

Does the printout have marks on the leading or trailing edges?

Go to step 2.

Go to another print quality check.

Step 2

1. Use a dry and lint-free cloth to clean the ribs (A) on the transfer module cleaning assembly housing.

   Note:  Do not remove the transfer belt to clean the housing.

   


2. Use a toner vacuum to remove the remaining toner.



3. Perform a print job.

Does the problem remain?

Contact the next level of support.

The problem is solved.