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Lexmark CX725

Lexmark CX725

Lower paper path sensors service check

ActionYesNo

Step 1

Check the error that appeared.

Is the error 100.41?

Go to step 3.

Go to step 2.

Step 2

Check the error that appeared.

Is the error 100.44?

Go to step 10.

Go to step 3.

Step 3

Check the cable on the JPKSNS1 connector on the controller board for proper connection.

Is the cable properly connected?

Go to step 5.

Go to step 4.

Step 4

Reconnect the cable.

Does the problem remain?

Go to step 5.

The problem is solved.

Step 5

Check the error that appeared.

Is the error 100.42 or 100.43?

Go to step 6.

Go to step 10.

Step 6

Check the sensor cables in the isolation unit for proper connection.

Are the cables properly connected?

Go to step 8.

Go to step 7.

Step 7

Reconnect the cables.

Does the problem remain?

Go to step 8.

The problem is solved.

Step 8

Check the green, yellow, and blue cables connecting the JPKSNS1 connector to the blue and green cables on the isolation unit for proper connection and damage. Replace the cables if necessary.

Does the problem remain?

Go to step 9.

The problem is solved.

Step 9

Replace the isolation unit. See Isolation unit removal.

Does the problem remain?

Contact the next level of support.

The problem is solved.

Step 10

Check the red cables connecting the JPKSNS1 connector to the sensor (input) for proper connection and damage, and replace if necessary.

Does the problem remain?

Go to step 11.

The problem is solved.

Step 11

Replace the sensor (input). See Sensor (input) removal.

Does the problem remain?

Contact the next level of support.

The problem is solved.

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