Step 1 Check the error that appeared. Is the error 100.4? | Go to step 2. | Go to step 3. |
Step 2 Check the sensor (fuser nip) for proper connection, and reseat if necessary. Does the problem remain? | Go to step 3. | The problem is solved. |
Step 3 Check the sensor (fuser exit) for proper connection, and reseat if necessary. Does the problem remain? | Go to step 4. | The problem is solved. |
Step 4 Check the cable on the JFSNS1 connector on the controller board for proper connection and damage, and replace if necessary. Does the problem remain? | Go to step 5. | The problem is solved. |
Step 5 Replace the fuser. See Fuser removal. Does the problem remain? | Contact the next level of support. | The problem is solved. |